
Terms & Conditions
PRIVATE EVENT
Tango Maya is a private event that requires prior registration.
DISCOUNTS
To access special discounts, you must book both the hotel and festival through our website.
ADDITIONAL CHARGES
If you choose to book your accommodation outside the official hotels, you may incur additional charges. We recommend registering in advance and consulting with the organization before booking external accommodations.
LIMITED CAPACITY
The festival will have a maximum capacity of 350 attendees this year. As a pre-registered event, we will announce when the capacity is reached and open a waiting list in case of cancellations.
ROOM AVAILABILITY AND ALLOCATION
The event offers 140 rooms at group rates:
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85 Deluxe Ocean View rooms
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55 Premier Ocean Front rooms
We also offer upgrade options at special group rates, subject to availability.
MINIMUM STAY
To book the hotel and festival package, a minimum stay of 4 nights is required.
EXTENDED STAY
You may extend your stay up to 3 nights before or 3 nights after the event at the guaranteed group rate.
RESERVATION CONFIRMATION
Once registered, our team will contact you to confirm the details of your reservation, including:
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Room category
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Occupancy type (single, double, or triple)
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Check-in and check-out dates
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Festival plan (Silver or Gold)
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Additional services (transfer, taxi dancer packs, t-shirts, etc.)
Your reservation may be modified later within the permitted change parameters and subject to availability.
ROOMMATE MATCHING SERVICE
If you need a roommate, we can assist in finding one. By choosing this option, you must agree to the terms of the service, which will be detailed at the time of registration.
HOTEL RESERVATION MODIFICATIONS
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Extensions and date changes: These can be made without additional charges until the deadline (to be announced), subject to availability.
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Occupancy changes: You may switch from a single to a double or triple room at no extra cost until the deadline (to be announced).
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Room upgrades:
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Until (date to be announced), upgrades will be available at the group rate.
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After this date, upgrades will be subject to hotel availability and current rates.
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Final deadline for changes: No modifications will be allowed after (date to be announced), except for case-by-case exceptions, subject to availability and potential additional charges.
⚠ Environmental tax: The hotel will charge $5 USD per night per room as a local environmental tax, payable directly at the reception upon check-in.
CANCELLATION POLICY
Hotel and Festival Pass Cancellation
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100% refund until (date to be announced).
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After (date to be announced), a credit for future events may be granted if the attendee, an ambassador, or the organization finds a replacement.
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After (date to be announced), cancellations will no longer be processed.
Taxi Dancer Cancellation
Taxi Dancer fees are non-refundable but may be transferred or credited for future events on a case-by-case basis.
Transfer Service Cancellation
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To access the transfer service, you must provide complete flight details within the established deadline using the specific form provided by the organization.
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If these requirements are not met, we will be unable to provide the service.
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This service is refundable until (date to be announced).
GENERAL TERMS AND CONDITIONS
By attending the festival, all participants acknowledge and agree to comply with the terms and conditions outlined herein.