FAQ
1. What are the festival dates?
Tango Maya Fest 2027 will take place from January 16 to 31, 2027, in Playa del Carmen, Mexico.
The experience is divided into:
Pre-Fest: January 16–19
Main Festival: January 20–25
After-Fest: January 27–31
2. Where will the festival take place?
The Main Festival will take place at the host hotel, The Reef Coco Beach.
The Pre-Fest and After-Fest may take place in different locations around Playa del Carmen.
3. Do I need to pre-register?
Yes. Tango Maya Fest is a private event and all access requires pre-registration and prior confirmation.
There will be no drop-ins or door access.
4. What is the festival capacity?
The estimated capacity is 350 people, subject to the final capacity of the venues and event operations.
The organization may close registration or open a waiting list when necessary.
5. What packages are available?
-
VIP Hotel + Festival Package
-
15-Day Festival Pass
-
6-Day Festival Pass
-
Custom Festival Pass from 6 to 15 days
Festival Passes do not include hotel accommodation unless expressly stated.
6. What does the VIP Hotel + Festival Package include?
It includes hotel + festival in one reservation.
It is currently available for leader + follower couples sharing the same room.
Minimum stay of 6 nights:
Check-in: January 20
Check-out: January 26
It includes access to the Main Festival. Extra hotel nights, additional festival days, or both may be requested, subject to availability.
7. Can I stay at the host hotel if I do not buy the VIP Package?
Yes. You may book the host hotel on your own or use the special group link, when available.
8. Can I participate if I am not staying at the host hotel?
Yes. You may purchase a Festival Pass and stay wherever you prefer.
Non-hotel guests will only have access to the designated event areas during official activity hours.
9. What does the Main Festival include?
The Main Festival includes:
-
Milongas
-
Prácticas
-
Shows
-
Workshops
It does not include master classes, special classes, excursions, transportation, personal consumption, or premium experiences unless expressly stated.
10. What do the Pre-Fest and After-Fest include?
They include access to the milonga, práctica, or official tango activity scheduled for that day.
Complementary activities may be free, require individual consumption, or have an additional cost, depending on each case.
11. Will day passes be available?
Flexible options for fewer days and day passes may open later, subject to availability, capacity, and role balance.
Priority will be given to those booking 6- to 15-day experiences.
12. How does role balance work?
Each participant must indicate their predominant dance role, meaning the role they will dance most of the time.
This helps us maintain role balance during classes, prácticas, and milongas.
13. How do discounts work?
Early Bird discounts, couple discounts, leader discounts, and other promotions are limited and subject to availability.
Completing the form does not automatically guarantee access to a discount.
14. Can I make changes to my reservation?
Yes. You may request changes such as adding nights, extending festival days, or modifying accommodation details.
All changes are subject to availability, deadlines, current rates, and confirmation.
15. What is the cancellation policy?
The cancellation policy depends on the package or pass selected.
For the VIP Hotel + Festival Package, a refund may be requested until October 21, 2026, with a 5% administrative penalty.
From October 22, 2026, full direct refunds will no longer be available, although each case may be reviewed individually.
After December 21, 2026, cancellations, refunds, or modifications cannot be processed on a regular basis.
16. What payment methods will be available?
After receiving your form, we will send your reservation details, payment instructions, and payment links by email.
The main payment methods will be PayPal and credit or debit card.
Depending on the country, other options may also be available:
-
Mexico: bank transfer
-
Argentina: Mercado Pago or Western Union
-
Other countries: international options depending on each case
17. Can I pay in installments?
Yes. Some packages, especially the VIP Hotel + Festival Package, may offer flexible payment options.
Conditions will depend on the package selected, registration date, and availability.
18. How do I get to Playa del Carmen from the airport?
The closest airport is Cancún International Airport.
We will share transportation recommendations later. We recommend booking in advance and avoiding taxis without prior reservation at the airport.
19. What should I bring?
We recommend bringing tango shoes, comfortable practice shoes, light clothing for daytime, elegant outfits for night milongas, a swimsuit, and a light sweater for air-conditioned rooms.
20. Will there be a dress code?
For classes and prácticas, you may wear comfortable clothing.
Night milongas usually have a more elegant, festive, and glamorous atmosphere.
If there are themed milongas, they will be announced in the official schedule.
21. Will private lessons be available?
Yes. Private lessons may be available with guest teachers or organizers, subject to availability.
22. Will there be local activities besides tango?
Yes. Optional activities may include beach gatherings, culinary experiences, city walks, excursions, wellness activities, ceremonies, shopping, local recommendations, and real estate options in the Riviera Maya.
Some activities may have an additional cost.
23. How can I contact the organizers?
You can contact us by email or WhatsApp through the contact section of our website.
